Delivery & Returns
1 tonne is approximately 8 Sq.Metres, which is 1 pallet. To qualify for free delivery, clients must order to the nearest upper multiple of 8. Astoria stone will not be held liable for delays caused by unforeseen circumstances, therefore we ask that you prepare your labour to lay the stone once the product has arrived on site. With your enquiry, please indicate what type of transport is required. Our main methods of transport are Palletline (Taillift offload), Articulated (With mounted forklift truck) & Hiab offload. All product leaves our yard in perfect condition with no split pieces or broken edges. We pack our stone to withstand transportation effects, however their may be an odd occurrence that broken pieces arrive on site. Any broken slabs that arrive on site will have to be disposed of by the buyer, unless stated by Astoria. Astoria will offer replacement stone free of charge, however the client will incur the full redelivery cost.